Hilton Leeds City

Neville St, Leeds LS1 4BX, United Kingdom

2.4 out of 5

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Jordan B 7 months ago

4 out of 5

Great location, very close to train station, shopping, dining; and more. The lobby is bright and welcoming with a nice bar/cafe. Staff was absolutely lovely and helpful. The rooms are a bit tired but overall clean and comfortable (also lots of outlets which is always great). Based on the great location you can deduce that there will be a bit of city/train noise but it didn’t effect our sleep or experience. We had a minor issue with the flusher not working on our toilet but the staff was helpful and we simply moved to a room a few doors down. While we didn’t utilize the gym facility, it looked wonderful as it’s a full health center not just a hotel gym. We will definitely stay again!

Fernando Spieler 3 months ago

1 out of 5

This is the worst Hilton I have stayed in a long time. Not even close to Hilton standards. Parking is a nightmare. Rooms are filthy and totally outdated. Diamond and/or Gold members have no benefits. Elevators don’t work properly. Breakfast is poor. There are many Hampton Inn hotels at much higher standard around the UK. I have stayed here twice and my impression just got worst. Definitely not worth paying more than £50 to stay. You are better off staying in an Ibis, premier inn or holiday Inn Express, which will give much more value for you money. Staff try hard to be nice but can’t manage to compensate for such poor standards.Really hard to believe that Hilton allows this Hotel to carry their brand. Unbelievable. Stay away!

Alfonso Fernandez 4 months ago

2 out of 5

Room is small but comfy. Bathroom small. Room very clean. Parking very narrow. Breakfast 🤐. Menu very poor. 90%of the staff amazing but after paying £5K for 1 full month per advance. They did not want to bring me a service room on day 7 because I had £189 on my account? Remember after paying £5k per advance? Really?

Craig W - H a month ago

4 out of 5

Nice is the best way I would describe it, old leaks in the bathroom ceiling not even patched with paint to hide the staining; the logical place to have an electrical outlet for the iron is apparently right next to the room & bathroom door... Not the ample open space down by the windows, Which even closed, barely isolate the outside sound. Damage to walls all over the place & TV had dead pixels all over the place on the right side. One extra star was the Pool & Gym. The Staff here honestly saved this stay 👀 The cheese was good on the Pizza, which is why I still finished it and didn't order anymore (Honestly no idea how a hot pizza can be hot & so stiff); done a nice wee handwritten message; think Starbucks coffee cup, I enjoyed that too.

Kadir Furkan İlçi a month ago

1 out of 5

Probably the worst hotel in Leeds. Staff is not helpful. Building is so old. I can't see anything from Hilton quality, It was my decision to book this hotel because of it's Hilton but this is big disappointment. I have two part booking by OTA and staff asked me to do c/in & c/out in the connection day (they can normally combine it by system) I specially highlighted that I'll c/in 12:00 in arrival day. Staff charged extra pounds for each hour (they have room already, they was not in shortage of rooms) Reception didn't accept my company card for deposit and made me wait a lot for this issue. Location is bad, building is quite old. Rooms are not good for stay. I can surely say that Hilton Leeds doesn't deserve what they charge. Hilton Headquarters should investigate this hotels quality regulations. I wish I could stay in hostel %25 cost of this resort, probably it would be same quality.

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