Heidi Wainwright a week ago

The hotel looks and sounds very grand. To brighten a trip to the area for a funeral i booked me and dad in. Staff are fantastic but they are working with terrible facilities. NONE of the automatic doors work, the hotel is not accessible as advertised and the rooms were dated and basic. 4star rates but no water, no fridge, broken blind, awful smell from the toilet when flushed and very very lumpy basic beds. In the dining room three chairs have really damaged seats, we ended up moving as it was so uncomfy, the breakfast was nice but basic, everything is on the buffet, def not 4star. lovely to look at frim the front and back but we won't be back. i really can't compliment the staff enough though especially when working with the standards given.

Max Campos a month ago

I just want to review my dinner experience. We are members, didn't use the hotel. We went on a Sunday night was very quiet. Somehow the atmosphere was not right The service was slow and indifferent, they didn't really care much or acknowledge My small plate starter was very good, belly pork However the mains a big disappointment The burger did not taste of anything and the mash and sausages well just another dish Is not a cheap place, you would think they could do better

A A 3 months ago

Great would have scored higher but the radiator was switched off in my room so I was cold. Towel radiator was switched off it bathroom so it was freezing. Otherwise it was ok. There was however an ominous brown or red dot on the toilet seat when I arrived. The bar is nice comfy chairs. Nice reception. Good facilities and parking. Lovely Christmas decor.