Damilola Oyetunde in the last week

Booked this hotel after being away from London for a while and it was an amazing experience, the staff, the facilities, the room was spotless, the breakfast was great. As someone who loves spicy food, I was blown away at breakfast when I saw “Chilli Oil” as an option… all of it was just a 10/10. I definitely can’t wait to come back. Such a lovely hotel. I highly highly highly recommend.

Pete Compton 2 weeks ago

We couldn’t have asked for a better room. We arrived very early just to drop our bags off and to our delight our room was available. We couldn’t have faulted the room, and the view from the 30th floor was stunning with a view of the Shard and the London skyline. Breakfast however was a different matter. We had to queue for a long time on the stairs for a table and we thought we had timed it best to avoid any rush. The food was mediocre at best, and not very warm. It also took staff a long time to replenish items that had run out resulting in many guests to have to ask staff for what they needed. If you wanted a cup of tea, the hot water was in jugs, which were all empty with a station that was too small to house the tea, condiments and water. Surely a hot water dispenser would be the way forward. Breakfast needs a rethink… maybe a booking system. Maybe use of the bar area too on 38, but in its current state, it’s cramped and doesn’t work. I’ve had far better breakfasts at other national chain hotels. The staff were amazing! At check in and the bar, the service was perfect.

Milly Brewster a month ago

Stayed here for an early Valentine’s celebration and was greeted by a very friendly and polite gentleman (sadly I can’t remember his name!) he recommended us a room with a good view and made the whole check in process very smooth. The room was very smart and did have a lovely view, the room was clean although a few small stains on the carpet which I guess can’t be helped. Had a good selection of teas and 2 water bottles in the fridge. Overall would stay here again and enjoyed exploring the location.