Lucy Woodall 3 weeks ago

I stayed in an accessible room however the accessibility was lacking usability. I needed use of two sockets next to each other to charge my prosthetic leg and there were not two working sockets next to each other in the room. Also the single sockets were located above desks/tables and I could not fit my charger in. The bathroom door was difficult to manage. The common areas of the hotel look tired and in need of a refresh. Hotel is called Waterloo however it is over 20 minutes away from Waterloo station.

Karen P a week ago

Not enough space here to list all the reasons why staying here would be highly recommended. My family is from the U.S. and it was our first trip to Europe with two little children in tow. Staff were incredibly helpful and kind (even with the kids adjusting to the time zone difference), it was clean, location absolutely ideal, and rooms were spacious. Lots of diversity with many different cultures and languages, and a kid area where kids could meet other kids and play together (or alone) was also wonderful. Thank you to all the staff who have been so wonderful to us!

Ben Salisbury 3 weeks ago

Have stayed here a couple of times. Great location. The rooms are always clean and spacious, the check-in and check-out are easy, and they have filtered water available in the corridors. The buffet breakfast offers a good selection with vegetarian options, too.