Chris Tang a week ago

The hotel is very well kept and the staff were very accommodating. It is located next to the London Eye with views to it and Big Ben/parliament building. The room was clean when I entered with all of the amenities present. There is a Marriott club on the 5th floor for people with platinum or higher status. I believe access for also be purchased. Overall, my hotel stay was very good.

Jackie Cullen a week ago

Went to the bar on a Saturday evening. Great selection of cocktails. We enjoyed the view of Big Ben and the London Eye. Great service with efficient bar staff. Not the cheapest but really nice ambience. I have been here a number of times before and love the Earth Day experience.

Darek Zajebisty (Karota) a month ago

A Beautiful Hotel with a Horrible Secret – Do Not Support This Place! At first glance, this hotel seemed perfect—clean, cozy, and with a welcoming atmosphere. My stay was pleasant, and I had no complaints about the service, facilities, or comfort. However, what I discovered completely ruined my experience and made me deeply regret ever spending a penny here. I was shocked to learn that the hardworking housekeeping staff, who tirelessly clean the rooms every day, do not receive the tips left for them. Instead, these tips are stolen by the hotel managers! I personally left a tip for the woman who cleaned my room throughout my stay, only to find out later that my money never reached her—it was taken by someone else instead. This is absolutely disgusting and unacceptable. These employees work incredibly hard and deserve every bit of gratitude they receive. The fact that the management robs them of their well-earned tips is nothing short of exploitation. This hotel should be ashamed of such unethical practices. I strongly urge the hotel’s administration to investigate this matter immediately and compensate the employees who have been cheated out of their rightful earnings. If this is how they treat their staff, I cannot, in good conscience, recommend this place to anyone. Until they change their policies and treat their workers with the respect they deserve, stay away from this hotel!