Ryan Lillig 2 months ago

We really enjoyed our recent stay at the Bankside. The team went above and beyond to make sure our two rooms were set up for our family to be the most comfortable. The location was perfect for using the Tube or walking to a lot of attractions. The team here is what sets it apart from most hotels. Each and every department was amazing to us and the food and drink were great. I have to single out James Burns for going above and beyond for our family and helping set the bar high for the level of service you can expect!

Stephanie Barrett 3 months ago

We really enjoyed our 6 nights at the Bankside hotel. The service was top notch, big shout out to Sebastian, who was so wonderful and helpful. Housekeeping was truly excellent as well. Climate control in the room was responsive and worked well. I LOVE the water dispensers and carafes available in the hallway, I didn't have to purchase and lug any sparkling water for the room on this trip! Nespresso and real milk were also much appreciated. Very comfortable bed (and I am super sensitive about that) and high quality bed linens. Multiple towel bars and a hook in the bathroom were much appreciated, these are far too rare in many newer hotels. Ample hangers in the closet too. The only slight downside is that the location isn't quite as well connected to transport as some others...but if you don't mind walking a bit, you can easily get to Waterloo and Blackfriars. Beautiful and very nice hotel!

Harsh 2 months ago

As a Marriott titanium guest I was treated well and given an upgraded room with a nice view as well when it was available. The food was great. The chefs here are amazing. The hotel is trendy and clean and the staff are all very friendly and great at pointing out things to see and do. It’s a nice walk to the tower bridge. And even central London. Easy access by metro but I usually too a uber everywhere to see the sights. I will tell all my friends about this hotel and hope to visit them again next time