The Unknown Cases 2 months ago

Great hotel in a prime location. Rooms are as described and the breakfast has a wide variety. As soon as I arrived, I was greeted by Lucia who was such a delight. She provided excellent customer service during my stay in London. Wonderful person and a great asset to the company. 5* I look forward staying here again. Thanks Lucia

Hyein Kim 2 months ago

wonderful service. people who working there they are always open to help such as leaving luggages after check out and offered helpful information near by area. they are very kind and friendly. room was very clean. close to tube station so you can take underground very easily. there is Elizabeth line which is easy to reach to Airport. restaurant was also nice.

Rowan McAlpine 3 months ago

Cosy room, quite tight but I don't mind that at all. Nice powerful shower with good heat control (not something you get everywhere!) and the room was incredibly clean. Breakfast had a good amount of options and all staff were incredibly friendly and made us feel welcome. We got a wee recognition gift as a Team Member, which I didn't expect, which was very lovely! Situated in a nice area as well, felt more than comfortable walking from both the Ealing Broadway and Ealing Common underground stations, and our room looked over the large park opposite the hotel. Will do our best to book here again, and we'll try not to bring the Scottish weather with us next time! Thank you for the lovely stay :)